2 edition of investigate and compare the gaps between the customers and the company employees perceptions on service quality found in the catalog.
investigate and compare the gaps between the customers and the company employees perceptions on service quality
Siu Fai Kelvin Wong
Written in English
Thesis (M.B.A.) - University of Surrey, 1998.
|Statement||Siu Fai Kelvin Wong.|
|Contributions||University of Surrey. Surrey European Management School.|
Transient hot-film sensor response in a shock tube
Masterpieces of the J. Paul Getty Museum: Illuminated Manuscripts
Straying from the stream
The ends of the world
Unions, management, and the public.
Women and revolution in Ngugi Wa Thiongʼos works
Brandon Hill Nature Park.
The life of Mrs. Godolphin
Public Sector Decision Making
Brambles and bay leaves
Until the day ends.
New missionary field
Speech is easy.